Parkland uses an F5 load balancer to help with the implementation of Horizon and Workspace ONE. To boost security and authentication in their end-user environment, Parkland relies on VMware partners F5 Networks and Duo Security. And everyone on the IT team is pretty happy with the project and what we’re doing here.” Everyone that’s been using it has been very satisfied. Streamlining our app access with VMware was just a sound business choice that Parkland made. In addition to convenience and performance, Clark said that moving to Horizon “saved thousands and thousands of dollars on support and licensing costs. “They can access Epic and other apps here at the hospital, from home, from anywhere they want to work.” Everyone has reported better performance with no latency,” said Clark. “We have pilot groups that are using this in the field, in production, on a day to day basis. It’s so much more intuitive than Citrix,” said Clark.įor the past few months a team of end users, including physicians, has been testing access to all 88 apps through Horizon. “VMware came in and trained us on this tool, and it will be a huge win for us. This tool makes it much easier for frontline help desk staff to see VDI session data and resolve common problems without escalating them to Horizon administrators. We’re just extending our DMZ presence so that we can make the environment highly available” before they finalize the switch to Horizon.Ĭlark and his team say that one of their favorite features of Horizon 7 is the Help Desk Tool. “We have some pilot user groups who are already using those apps live, in production, prior to the go live date,” Clark added. The project will support about 8,000 users, including staff at 14 remote clinics. Darren Clark, Technical Team Lead for EUC at Parkland Health, says that “Everything that we used from a remote application catalog from Citrix has been migrated over into a Horizon environment on an RDSH hosted app.” The hospital has 88 apps including their Epic electronic medical records system and a number of specialized medical apps, such as radiology viewing software and tools that monitor pregnant patients. Parkland Health is in the final stages of switching from Citrix virtual desktops to VMware Horizon 7. A switch from Citrix drives performance and cost improvements To serve that vision, they’ve implemented end user computing solutions to speed care and improve performance for mobile devices and virtual desktops. The IT staff at Parkland have a vision to bring mobile services to patients and staff alike. Averaging more than 1 million patient visits annually, the hospital has more than 20 community-based clinics, a renowned burn unit, and delivers more than 10,000 babies each year – about 1 in 250 babies born in the U.S. Parkland is the primary teaching hospital for the University of Texas Southwestern Medical Center. A stalwart of the Dallas, Texas health care community, Parkland Health & Hospital System has grown to be one of the largest public hospital systems in the country.
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